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The SafeSearchLock project has been discontinued & is no longer actively supported or maintained. This site is for archive purposes only.


SafeSearchLock Internet Safety Tool Support Typically SafeSearchLock requires ZERO configuration; simply download, install and go!

However we have put together some useful information below covering SafeSearchLock's available options and a few useful tips that may help you avoid (or resolve) any potential issues.

PLEASE MAKE CERTAIN THAT YOU HAVE READ THIS AREA AND ALSO OUR HOME PAGE FAQ's THOROUGHLY BEFORE GETTING IN TOUCH.

Tip: Following installation the default password is akumenta

SafeSearchLock Version Check

 

Getting Started with SafeSearchLock V1.2
IMPORTANT installation / performance notes re Windows User Accounts
Quick Installation Overview
Trial Mode & Registration
Setting your personal password
How to EXIT the utility
Optional Settings
Setting the "Start with Windows" Option (and protecting multiple users on a shared computer)
Setting the "Site Logging" Option
Turning off "Anti-Tamper" features (unblock Windows Task Manager)
Useful Information
Anti-Tamper Features
Important Notes on FIREWALLS & ANTIVIRUS Software
Important Notes on WINDOWS PARENTAL CONTROLS
MICROSOFT CONTENT ADVISOR & any other web filtering products
Operating System & Web Browser Compatibility
Automatic Updates & Service Provider Compatibility
GENERAL TROUBLESHOOTING


An important note before you begin Important installation / performance notes regarding Windows User Accounts

As with all security software, you MUST be logged into a Windows user account with 'administrator status' in order to successfully install SafeSearchLock. Equally, SafeSearchLock's settings can only be managed from an administrator account (e.g setting your password or changing preferences).

Tip: To check Windows user account status go to "Start", "Control Panel", "User Accounts". Generally, if you only have one Windows user account on your home computer, that account will likely already have administrator rights. If you have multiple Windows user accounts setup then at least one or more of these accounts will have administrator status.


Children (or any secondary users) should ideally use a 'standard' Windows user account, where they (and your computer) will be better protected. This is particularly important if you are protecting older more tech savvy children.

Tip: If you are logged into Windows as an administrator you can setup accounts for other people and also manage their admin rights. Simply go to "Start", "Control Panel", "User Accounts".

For further support regarding the subject of admin rights on your PC, please consult your IT support representative, Microsoft or your operating system manual for further help)
.


SafeSearchLock includes support for multiple Windows user accounts as standard.

Tip: If you are running multiple Windows user accounts on your computer, using your admin account simply set the Start with Windows option within SafeSearchLock. It will then automatically protect ALL users on that machine.




SafeSearchLock Quick Installation OverviewQuick Installation Overview:

Important: Be sure that your computer is connected to the Internet and that you are using a Windows user account with admin rights before proceeding (not a restricted user account)

Step 1 - Download the SafeSearchLock utility

Step 2 - Run the installation file & follow any prompts (you must be connected to the Inernet)

Step 3 - Grant Firewall Permission if necessary: If you are running any 'Firewall' software on your computer, then when you run SafeSearchLock you should be prompted to allow the program Internet access. At this juncture you MUST grant SafeSearchLock permanent and unhindered access the Internet. (Click here for more tips on Firewalls).

OK, SafeSearchLock will now be running in trial mode (see next topic!)



Tip: Following installation the default password is akumenta (see "Setting Your Password" for more)

Tip: To access SafeSearchLock's controlls at any time, simply click on its icon SafeSearchLock taskbar icon in your taskbar.

It's worth noting that by default, Windows Vista and Windows 7 have a tendancy to hide icons from the taskbar which aren't regularly clicked. There will usually be a small arrow shown if this is the case which can be clicked to show the hidden icons:

Hidden icons in Vista and  Windows 7

Tip: If you are running multiple Windows user accounts on your computer, simply set SafeSearchLock to "Start with Windows". It will then protect ALL user accounts (see "Optional Feature Settings" for more)

NB. If your computer is not connected to the Internet, or SafeSearchLock cannot access the Internet for any reason, SafeSearchLock will remain in a special dormant mode and a grey icon SafeSearchLock taskbar icon will be displayed until this is resolved. (See "Firewalls and Antivirus" for more)




SafeSearchLock Trial Mode & RegistrationTrial Mode & Registration:

Upon initial installation SafeSearchLock will be running in 'trial mode'. This means that you will have 20 minutes to try it out. (If your trial time expires, you will be notified and SafeSearchLock will close down).

Please use this trial period to make sure that the utility fully meets your expectations (and also that it works perfectly with your computer system and web browser packages).


Quick test to check that SafeSearchLock is working correctly with your web browserQuick test: Once installed, to check that SafeSearchLock is working correctly with your web browser, simply visit the following web address:

www.safesearchlock.com/test


Registration (if you are happy and wish to continue using SafeSearchLock):

Step 1 - Access the application (by clicking on the SafeSearchLock taskbar icon icon in your taskbar), click "Purchase from Web site" and fill in your details as prompted (a simple and secure online process via PayPal).

Tip: Be very sure to enter your correct email address during the online registration process or you will not receive your registration key!

Purchase a SafeSearchLock registration code


Now check your email for your personal registration key
You should normally receive this within minutes (or a little longer if the server is busy)

PLEASE MAKE A NOTE OF YOUR REGISTRAION KEY SOMEWHERE SAFE!
IF YOU NEED TO REINSTALL IN THE FUTURE, OR REQUIRE SUPPORT, YOU WILL NEED IT.




Step 2 - Access SafeSeachLock again and click "Trial Mode. Enter Registration". Enter your registration key into the box (exactly as received in your email).

Enter your SafeSearchLock registration code

 

Click OK and activate!


Now simply click "OK" and your installation will be fully activated

(Next set your personal password)




Setting your SafeSearchLock PasswordSetting your Password:

SafeSearchLock and all of its settings are password protected (crucially this includes the ability to turn it off). So to ensure that ONLY YOU can deactivate it or change any preferences, you should set a password of your own choice immediately after installation. IMPORTANT! PLEASE MAKE A SECURE NOTE OF YOUR CHOSEN PERSONAL PASSWORD. If you forget it, you will not be able to exit SafeSearchLock. By design, this will be a considerable dilemma to resolve!

Tip: Following initial installation the default existing password will be akumenta



To set or change your password
(following installation or at any time):

Note: You MUST be using a Windows administrator account to do this (see top of page)



Step 1 - Access the application (by clicking on the icon SafeSearchLock taskbar icon in your taskbar), then (a) enter your EXISTING password into the box labeled "Password" and (b) click "Login". (If you've just installed the utility, the existing password will be "akumenta")

 

Change your SafeSearchLock password - step 1




Step 2 - Choose your NEW password and (a) enter it into the box labeled "Password" and (b) again into the the box label "Repeat", then (c) click "Set Password". NB. Passwords are CAPS sensitive.

 

Change your SafeSearchLock password - step 2

You'll then receive a confirmation message ...click "OK":

Change your SafeSearchLock password - step 3


IMPORTANT: PLEASE DO NOT FORGET YOUR PERSONAL PASSWORD!

*** MAKE A NOTE OF YOUR PASSWORD SOMEWHERE SAFE ***






SafeSearchLock Optional Feature SettingsOptional Settings:

To change any settings you must first enter your password and click "Login"

You MUST be using a Windows administrator account to access these settings (see top of page)


"Start with Windows" Option - Tick this option, (followed by "OK"), if you want SafeSearchLock to automatically run whenever your computer boots up, or when anyone logs into their particular Windows user account.

Tip: Running multiple Windows user accounts? Tick "Start with Windows" and SafeSearchLock will protect ALL users on your computer.

Tip: Even if you click "Quit Program", if "Start with Windows" is selected, SafeSearchLock will still automatically start next time you boot your computer (or if you log into a new Windows user account).

Tip: If you experience any difficulties setting "Start with Windows" first check that you are using a Windows user account with admin status, then see the first item on our (troubleshooting notes)




Start with Windows option





"Log all web access" Option - Tick this option, (followed by clicking "OK"), if you are a little technically minded and wish SafeSearchLock to generate a simple text log of all websites that are visited whilst the utility is running. (Upon installation this option is initially set to OFF).


Log all web access option

Tip: If logging is enabled you can go directly to the location of the subsequent logfiles by clicking on the [Logs] link next to the option box. (You may view the log files using any basic text editor, such as Microsoft Notepad).

Privacy: If "Log all Web access" is enabled then all URL's visited will simply be recorded locally on your PC for your personal access / review. Safe Search Lock does not pass on any Internet activities to us or any other party.

NB. Log files older than 90 days will be automatically deleted to stop them growing exponentially.





"Disable Anti-tamper" Option - Do NOT tick this option, unless you wish to DISABLE SafeSearchLock anti-tamper features!


Log all web access option

Tip: SafeSearchLock employs various anti-tamper features. One of these is to block access to Windows Task Manager. Following requests from users, in version 1.2 we have added the ability to turn off anti-tamper features so that users may still access Windows Task Manager whilst running SafeSearchLock.




SafeSearchLock Anti-Tamper FeaturesAnti-Tamper Features:

SafeSearchLock employs various defensive anti-tamper features designed to prevent unauthorised disabling by more tech savvy children. This just means that whilst SafeSearchLock is running you will find that some Windows features of a more 'sensitive nature' will be unavailable. The most obvious feature being blocked will be Windows Task Manager. This is normal behavior and indeed a feature of the software.

Tip: In version 1.2 of SafeSearchLock, the option is available to disable the anti-tamper features if you still wish to be able to access Windows Task Manager.

NB: For the most effective anti-tamper protection children should be using a 'standard' Windows user account, not an administrator account (see top of page). This is particularly important if you have older tech savvy children.

Obviously we can't go into too many details here as we don't want to offer potential tips to any unauthorised minors attempting to disable the utility! Essentially though, if you find any functionality being blocked that you wish to access, simply quit SafeSearchLock and all privileges will be restored until the next time you start the application.

 




How to EXIT SafeSearchLockHow to EXIT the Utility:

(A) Simply enter your personal password, (B) click "Login" and then (C) "Quit Program"!

Tip: If you have "Start with Windows" ticked within your options when you quit the application, it will still automatically start up next time you boot up your computer (or if you log into a new Windows user account).

 

How to exit SafeSearchLock




SafeSearchLock Firewalls & Antivirus SoftwareFirewalls & Antivirus Software:

SafeSearchLock is digitally signed, safe and trusted software that requires unhindered internet access in order to do it's job. So if you are using a Firewall you must ensure that SafeSearchLock is not blocked.

Firewalls: Under normal circumstances, following installation of SafeSearchLock (and possibly when you first log-in to alternative Windows user accounts) your Firewall should notify you that the utility is asking for Internet access, in which case you must grant permission for it to do so.

Allow SafeSearchLock unobstructed Internet access through your  FirewallTip: Depending on your Firewall, you may be prompted to permit the utility to "act as a server" or "as a proxy"; please do so. (If the application is blocked by your Firewall it will not work!)

Tip: If asked, don't forget to also instruct your Firewall to remember any permissions granted so you're not prompted again in the future.

If you have a Firewall installed but haven't seen any notifications, it may be the case that you have Firewall notifications turned off. If you are experiencing problems you may need to manually add SafeSearchLock to your list of allowed applications within your Firewall settings.

Antivirus: SafeSearchLock is digitally signed, reputable and trusted software from reputable trusted people designed to perform a commendable task. If downloaded from this website, you can be entirely confident that SafeSearchLock is absolutely virus free (and also absolutely free from any other kind of 'nasties'). Thankfully, since launch, we've not experienced any issues with any antivirus software, however, as with all new software it's worth noting that there is always a small potential for antivirus software to throw up an erroneous pop-up a warning. This would be called a "false positive" result and should be disregarded.

Tip: In the unlikely event that your antivirus software does ask you to 'quarantine' or delete SafeSearchLock you should decline and tell it to 'skip' or leave the file alone and if possible, report it as a "false positive" result to the software vendor.




SafeSearchLock Windows Parental Controls (& other content filtering products)

Windows Parental Controls, Microsoft Content Advisor
& any other website filtering software:

Each time SafeSearchLock starts up it must be allowed to automatically check for any necessary service provider compatibility updates from this site. If it is unable to do this, performance will be affected. Accordingly, SafeSearchLock is digitally signed, safe and trusted software that requires unhindered internet access in order to do it's job. So if you are using any form of web filtering or parental control software you must add www.safesearchlock.com to any associated "White List" or "Approved Sites" list.

Windows Parental Controls: Where a child has their own individual Windows user account in which you have activated the Windows Parental Controls "Web Filter" function, you MUST add www.safesearchlock.com to your Parental Control "Website Allow List".

Tip: To do this simply go to the Parental Controls window for your child's user account, click "Windows web filter" followed by "Edit the allow and block list" and type www.safesearchlock.com into the "web address" box, finally followed by clicking the "Allow" button. You can find out more about Windows Parental Controls via our Useful Links Page.

Microsoft Content Advisor: In a similar fashion to above, if you are using Microsoft Content Advisor or indeed ANY OTHER website filtering products alongside SafeSearchLock, be sure to add www.safesearchlock.com to any respective "Approved Sites" list or "White List" so that SafeSearchLock may function properly.




SafeSearchLock Operating System & Web Browser CompatibilityOperating System & Web Browser Compatibility:

SafeSearchLock is not a limited "browser specific add-on", instead it installs on your computer and works with ANY modern web browser and ANY Windows operating system. Better still, it even works if you have several different web browser packages installed and / or multiple Windows user accounts in use. It's not complicated, over bloated, invasive or resource hungry.

To see for yourself we encourage all users to download and try out a free trial of SafeSearchLock. Once installed you'll have 20 minutes to play with it and make sure it works perfectly on your system. If you're happy, you can then easily register / fully activate your already installed trial version.

(Whilst it may be an objective in the future, we do not yet currently provide SafeSeachLock for other operating systems such as Mac OS, Linux, Android or iOS)


Quick test to check that SafeSearchLock is working correctly with your web browserQuick test: Once installed, to check that SafeSearchLock is working correctly with your web browser, simply visit the following web address:

www.safesearchlock.com/test


 

Note on Windows 8 Compatibility: Windows 8 works perfectly alongside SafeSearchLock providing you use your standard desktop screen to access your web browser.

However, with SafeSearchLock installed, you may find that you can no longer browse the internet from the 'metro' screen (the feature with all the coloured boxes).

This unfortunate limitation is solely a result of known bug / defect in Windows 8. Microsoft have been aware of this issue with their operating system since February 2012 which will potentially hamper millions of users world wide (not just SafeSearchLock users), however we and many others are still awaiting an appropriate update / fix. Please keep an eye on our website and twitter feed for the latest news on this.






SafeSearchLock Automatic Updates & Service Provider Compatibility:Automatic Updates & Service Provider Compatibility:

SafeSearchLock is designed to work with numerous leading search engines and other key online service providers. (See home page for current list). This functionality relies upon a special set of rules which are automatically assessed and, if necessary, updated each time you start the application

Tip: See related tips on Firewalls , Parental Controls , MS Content Advisor or other content filtering software.

We may look to add further service providers to this compatibility list in the future, so if you have a suggestion please let us know. Though please also bear in mind that hypothetically, we may also be compelled to remove service providers from this list without notice (temporarily or permanently). We have to say this as potentially any one of these service providers could suddenly make unanticipated changes to their 'functionality' without notice, possibly effecting the way in which SafeSearchLock is intended to work.

Whilst this is not something that we can predict, we will endeavor to keep a track of such hypothetical changes for you and respectively update your copy of SafeSearchLock via our free and friendly automatic update system if and when necessary.

(In other words, if Google or another service provider suddenly changes the way they activate their safe search function, we will do our very best to address this promptly and send out an automatic update to your copy of SafeSearchLock so that it continues to work with this service provider).

However, should any service provider change their functionality significantly outside of their 'current working model', it may be the case that we can no longer support them with the current version of SafeSearchLock. Should such a scenario ever be reached we'll let you know just as soon as we can. (Also see T&C).

SafeSearchLock General Troubleshooting:General Troubleshooting:

" I'm experiencing difficulties when I select SafeSearchLock's Start with Windows option "


" I've started SafeSearchLock but can't see the taskbar icon SafeSearchLock taskbar icon, or the icon SafeSearchLock taskbar icon is grey "


" SafeSearchLock isn't working with Firefox, but it seems to be fine with other browsers "


" I CAN see the icon SafeSearchLock taskbar icon in my taskbar, but SafeSearchLock doesn't appear to be working with my web browser; Strict Safe Search isn't being activated in Google etc "


" In Internet Explorer sometimes images are broken, or pages are missing when I click a link "


" I can't access Windows taskmanager and some other admin features whilst the utility is running "


" My registered installation is suddenly saying that my registration code has not been recognised! "


" SafeSearchLock appears to have stopped working with one particular web service provider "


" When I enter my password I see a message suggesting that I need to be logged in as a Windows Administrator and I can't access SafeSearchLock's controls "


" My search engine's 'Search Settings' page says that 'Strict Filtering' is not selected "


" I can see more than one SafeSearchLock icon showing as running in my taskbar! "


" I'm experiencing problems whilst running Avast Antivirus and ZoneAlarm Firewall "


" SafeSearchLock's controls are not being displayed correctly. Some options aren't accessible "


" I completed the registration process but never received a key "


" I've forgotten my password "





 
 
   
         
 
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